Tuesday, 19 September 2023 From 10:00 to 11:00 GMT

Location: Virtual

The Consumer Duty and closed products: maintaining your momentum

The Consumer Duty implementation deadline for closed products is 31 July 2024. That's closer than you think. Join our webinar during which we will explore: scoping of closed products and applying the FCA's guidance about grouping and prioritising products for review; the closed product "review" requirement, the "target market" and segmentation; assessing value for closed products; reviewing your customer communications and support arrangements as well as the actions firms are expected to take to mitigate harm.